Frequently Asked Questions
Everything you need to know about shopping with Chaotic Fashion.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping can take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our returns portal to start a request.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'Chaotic' cuts may vary between oversized and slim fit.
Do you restock sold-out items?
To maintain exclusivity, many of our collections are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page for our core essentials.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with fair-trade certified factories.